Question 1

How many advisor seats are included?

Accepted Answer

For now, we offer 1 general access for the whole shop. All conversations are pooled and shared across the entire shop.

Question 2

Will it work with my shop software?

Accepted Answer

Yes — ChatMecano simply runs in any web browser, alongside the tools you already use.

Question 3

Does the advisor see what the tech logged?

Accepted Answer

The advisor sees the list of recently identified vehicles with their conversations, in order of recency, and can join the conversations too.