Question 1

What is ChatMecano?

Accepted Answer

ChatMecano is an AI assistant specialized in automotive work, founded by a former garage owner. It helps professional mechanical workers, auto repair shops and DIY repairers quickly look up technical information, decode VINs, find recommended maintenance schedules, and troubleshoot problems — all in seconds. ChatMecano is supported by CPA Quebec for the improvement of integrated mechanical training within the app.

Question 2

Is ChatMecano an OBD2 scanner?

Accepted Answer

Yes. With the ChatMecano Bluetooth OBD2 connector plugged into any phone, the app works as an AI OBD2 scanner: it reads active and stored Check Engine codes from the vehicle and analyzes them, giving you prioritized diagnostic paths instead of just a code number.

Question 3

What do I need to use the OBD2 scanner?

Accepted Answer

Only the ChatMecano Bluetooth OBD2 connector and a phone with the app. The connector plugs into the vehicle OBD-II port (standard on every vehicle since 1996) and works with both Android phones and iPhones — the dedicated device is optional.

Question 4

Can ChatMecano decode a VIN?

Accepted Answer

Yes! Simply take a photo of the VIN with the app and ChatMecano decodes it ultra-fast — giving you the make, model, year, engine size, and all vehicle specifications. No need to type the number manually.

Question 5

Does ChatMecano work for all vehicles?

Accepted Answer

ChatMecano covers most North American vehicles sold in Canada and the United States, including cars, light trucks, and SUVs from all popular brands.

Question 6

How much does ChatMecano cost?

Accepted Answer

ChatMecano offers three all-inclusive per-user plans, all with unlimited usage and unlimited vehicles: 1) ChatMecano AI Assistant at $9.95 CAD/month (unlimited AI assistant, OBD2 scanner sold separately); 2) the annual plan at $119 CAD per year, which includes a FREE ChatMecano OBD2 scanner with free shipping plus unlimited AI assistant for 1 year; 3) the PRO plan with the shock-resistant ultra-rugged device at $499 CAD (one-time payment) plus the $119 CAD/year subscription, free OBD2 scanner and free shipping included. Try the AI assistant free — open to everyone.

Question 7

Can ChatMecano help with tires?

Accepted Answer

Yes! ChatMecano can provide tire sizes, recommended pressures, lug nut specs in seconds, and can even analyze a tire from a photo taken by the user directly in the app.

Question 8

How does ChatMecano help save time at the shop?

Accepted Answer

ChatMecano lets users find information in seconds that would normally take several minutes to look up: recommended maintenance, fluid specifications, fault codes, TSBs, recalls, tire info and more. It's like having a technical assistant available 24/7.

Question 9

How does the OBD2 Check Engine AI analysis work?

Accepted Answer

With the ChatMecano OBD2 scanner, the app connects to the vehicle's computer via the ChatMecano Bluetooth OBD2 connector from any mobile phone or the dedicated device. It can read and analyze all active and historical Check Engine codes stored in the vehicle's computer using artificial intelligence, providing you with precise diagnostic leads and repair recommendations.

Question 10

Is ChatMecano compliant with Canadian privacy laws?

Accepted Answer

Yes, ChatMecano is fully compliant with PIPEDA and Quebec's Bill 25 (Law 25). Your data is securely hosted in Canada and is not used for AI training. The dedicated device plan offers an additional layer of security for client data privacy.

Question 11

Can ChatMecano analyze repair photos?

Accepted Answer

Yes, you can send photos or documents in the conversation. The AI analyzes images to help with diagnostics — whether it's parts, tires, or documents — and stores everything confidentially.

Question 12

Who is behind ChatMecano?

Accepted Answer

ChatMecano is led by a former garage owner who understands the daily reality of auto repair shops. The app is also supported by CPA Quebec for the improvement of mechanical training. It's a tool built by and for automotive professionals.