Question 1

What is ChatMecano?

Accepted Answer

ChatMecano is an AI assistant specialized in automotive mechanics, founded by a former garage owner. It helps professional mechanics and auto repair shops quickly look up technical information, decode VINs, find recommended maintenance schedules, and troubleshoot problems — all in seconds. ChatMecano is supported by CPA Quebec for the improvement of integrated mechanic training within the app.

Question 2

Can ChatMecano decode a VIN?

Accepted Answer

Yes! Simply take a photo of the VIN with the app and ChatMecano decodes it ultra-fast — giving you the make, model, year, engine size, and all vehicle specifications. No need to type the number manually.

Question 3

Does ChatMecano work for all vehicles?

Accepted Answer

ChatMecano covers most North American vehicles sold in Canada and the United States, including cars, light trucks, and SUVs from all popular brands.

Question 4

How much does ChatMecano cost?

Accepted Answer

ChatMecano offers three options: 1) the OBD2 Connector at $129 CAD (one-time purchase of the Bluetooth OBD2 connector with full app access for up to 3 vehicles for life); 2) the Pro plan at $12.99 CAD/month per user with unlimited vehicles and a 7-day free trial; 3) the Pro + ChatMecano Device plan ($399 CAD for the ultra-rugged device + $129 CAD for the connector + Pro subscription), recommended for shops that want performance, durability, and stronger data privacy.

Question 5

Can ChatMecano help with tires?

Accepted Answer

Yes! ChatMecano can provide tire sizes, recommended pressures, lug nut specs in seconds, and can even analyze a tire from a photo taken by the mechanic directly in the app.

Question 6

How does ChatMecano help save time at the shop?

Accepted Answer

ChatMecano lets mechanics find information in seconds that would normally take several minutes to look up: recommended maintenance, fluid specifications, fault codes, TSBs, recalls, tire info and more. It's like having a technical assistant available 24/7.

Question 7

How does the OBD2 Check Engine AI analysis work?

Accepted Answer

With the Pro plan, ChatMecano connects to the vehicle's computer via the ChatMecano Bluetooth OBD2 connector from any mobile phone or the dedicated device. It can read and analyze all active and historical Check Engine codes stored in the vehicle's computer using artificial intelligence, providing you with precise diagnostic leads and repair recommendations.

Question 8

Is ChatMecano compliant with Canadian privacy laws?

Accepted Answer

Yes, ChatMecano is fully compliant with PIPEDA and Quebec's Bill 25 (Law 25). Your data is securely hosted in Canada and is not used for AI training. The dedicated device plan offers an additional layer of security for client data privacy.

Question 9

Can ChatMecano analyze repair photos?

Accepted Answer

Yes, you can send photos or documents in the conversation. The AI analyzes images to help with diagnostics — whether it's parts, tires, or documents — and stores everything confidentially.

Question 10

Who is behind ChatMecano?

Accepted Answer

ChatMecano is led by a former garage owner who understands the daily reality of auto repair shops. The app is also supported by CPA Quebec for the improvement of mechanic training. It's a tool built by and for automotive professionals.