Question 1

Am I liable under Law 25 as a shop owner?

Accepted Answer

Yes. Any Quebec business that collects or processes personal info (including customer info) must comply with Law 25.

Question 2

Does the dedicated device change anything?

Accepted Answer

Yes. It prevents employees from using their personal Google/Apple accounts to process customer data — a major compliance risk.

Question 3

What happens to my data if I cancel?

Accepted Answer

On request, we delete your data in compliance with Law 25.